We cannot accept every case that comes through our Helpline, but we will do our best to provide information and referrals when we cannot accept your case. Our mission is to help individuals get and keep Medicaid coverage and services. Below are some common examples of when you should call PHLP for help:
- Your Medical Assistance (Medicaid) application was denied, or you haven't heard anything about your application;
- Your Medicaid coverage was stopped after your annual renewal (whether or not you received a notice in writing);
Medicaid denies services you need like shift nursing, Personal Assistance Services, behavioral health, prescription drugs, medical equipment, dental care, and more;
You are struggling to afford health care costs, such as Medicare prescription co-pays or the monthly Medicare Part B premium; or
Your are having another problem with Medicaid or any other publicly-funded health care programs.