Holiday Helpline Hours 2023

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If you receive a denial notice


If you receive a letter stopping your coverage or services, such as skilled nursing or personal assistance services, be sure to file an appeal as soon as possible. Click on the resources below to learn how to file an appeal based on the type of Medicaid coverage you have: 

If you file your appeal within fifteen (15) days of the mail date on the letter, your services will stay in place during the appeal process. Your letter will tell you how to file the appeal.

If you need legal help, please call us on the Helpline at 1-800-274-3258 on or after Wednesday, January 3, 2024.