Meet our Team: Jessica Osler

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Jessica Osler is the Director of Intake at PHLP. Prior to this role, Jessica served as an Intake Paralegal based in PHLP's Philadelphia office.

Before joining PHLP, Jessica worked as a paralegal at Community Legal Services of Philadelphia, helping individuals with serious disabilities qualify for and keep Supplemental Security Income benefits. She is a graduate of the University of Pennsylvania and Long Island University. 

Jessica has Myasthenia Gravis, which is a rare neuromuscular disease. As someone with an “invisible disability”, she understands the struggles to be seen by the healthcare system and the challenges of navigating it; she believes that everyone has a right to high quality health care.

Pronouns: She/Her

Role: Director of Intake

Length of time with PHLP: Three years

What aspect of our mission do you most connect with?:  I have a rare disease and it was challenging to get an accurate diagnosis and treatment. I empathize with people who call our Helpline because they are struggling to get the care they need. I feel fortunate to support our clients on this journey.

What has been your proudest moment at PHLP?: The intake team reaches out to everyone who contacts us. If we can't help directly we offer high quality referrals. I feel proud of our quick response time and I am touched when I connect with someone who has contacted many other organizations and not received a response.

What is your personal motto or mantra?: "Just keep going."

Share a fun fact about yourself: I share my life with 2 senior cats and a pug named Rocky. Pre-COVID, Rocky was my PHLP officemate and won employee of the month!

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