Jessica Osler is the Director of Intake at PHLP. Prior to this role, Jessica served as an Intake Paralegal based in PHLP's Philadelphia office.
Before joining PHLP, Jessica worked as a paralegal at Community Legal Services of Philadelphia, helping individuals with serious disabilities qualify for and keep Supplemental Security Income benefits. She is a graduate of the University of Pennsylvania and Long Island University.
Jessica has Myasthenia Gravis, which is a rare neuromuscular disease. As someone with an “invisible disability”, she understands the struggles to be seen by the healthcare system and the challenges of navigating it; she believes that everyone has a right to high quality health care.
Role: Director of Intake
Length of time with PHLP: Three years
What aspect of our mission do you most connect with?: I have a rare disease and it was challenging to get an accurate diagnosis and treatment. I empathize with people who call our Helpline because they are struggling to get the care they need. I feel fortunate to support our clients on this journey.
What has been your proudest moment at PHLP?: The intake team reaches out to everyone who contacts us. If we can't help directly we offer high quality referrals. I feel proud of our quick response time and I am touched when I connect with someone who has contacted many other organizations and not received a response.
What is your personal motto or mantra?: "Just keep going."
Share a fun fact about yourself: I share my life with 2 senior cats and a pug named Rocky. Pre-COVID, Rocky was my PHLP officemate and won employee of the month!